Autocollect Xero Invoices with Finverse

Mar 19, 2025

Paying bills should be effortless, but for many businesses, payment collection and reconciliation is still a manual and time-consuming process. Late payments, high processing fees, and fragmented financial data create operational hurdles, which also impacts churn, cash flow, and the revenue potential for the business.

Despite its powerful capabilities, many Xero customers, especially in APAC, still struggle with automating collections, reducing payment costs, and reconciling transactions efficiently. This is where Finverse steps in – enhancing Xero’s capabilities with embedded payments, automated reconciliation, and real-time cash flow visibility.

Usecase

Invoice Collection

Product

Payment Links

Payment Methods

QR Payments, eGIRO, eDDA, Cards, Wallets

Location

HK, SG, other APAC

A critical gap for Xero users

Xero, founded in 2006 in New Zealand, has over the last two decades, become a global leader in cloud-based accounting software, serving over 4.2 million businesses worldwide.

Built on an open architecture, the platform is designed to be flexible and extensible, allowing businesses to customise their financial workflows through integrations with third-party applications. With its developer portal and app store, Xero empowers users to enhance functionality, automate processes, and create a more seamless financial ecosystem.

However, seamless payments remain a critical gap for many users.

Using the invoicing feature on Xero, but still manually collecting payments, the process looked something like this:

1. Written payment instructions are printed on invoices for customers to follow to complete a payment.
2. From there, the customer initiates a payment on their own banking app, ensuring it’s also sent to the correct bank account before the due date.
3. During this time, the customer needs to manually enter the right payment reference, so that the recipient can match the transaction to the corresponding invoice.
4. Lastly, the receiving business manually reconciles each transaction, matching it to invoices and its payment references.

This approach creates significant challenges:

• Late payments – Since payers are responsible for initiating the transaction, a large percentage of payments often are delayed due to forgetfulness.
• Payment chasing – Businesses must follow up with customers to ensure payments are made on time, or soon thereafter.
• Churn – A difficult or inconvenient payment process can lead to customer frustration and lost business.
• Manual entry errors – Payers may input incorrect payment references, leading to reconciliation issues.
• Operational inefficiencies – Businesses must dedicate significant human effort to reconcile, matching payments with invoices.
• Scalability issues – For businesses handling hundreds or thousands of transactions, these inefficiencies become a major barrier to growth.

By integrating with Finverse, Xero has bridged this gap in APAC – enabling businesses to automate collections, improve reconciliation, and gain real-time visibility into cash flow.

Make it easy to pay Xero invoices

Finverse addresses the payments gap within Xero by automating financial workflows and building robust payment systems to support scaling businesses.

With Finverse, Xero users can embed bank payments directly into invoices, speeding up collections and offering payment flexibility for customers. Key payment methods include:

• Direct Debit (eDDA in HK/eGIRO in SG): Customers provide one-time instant authorisation for automated recurring collection, reducing the effort of chasing invoices.
• QR Code Payments: Enables fast, frictionless payment options through FPS in Hong Kong or PayNow in Singapore.
• Card Payments: Offers seamless integration with a business’s preferred card gateway.
• Wallets: Enables payers to pay with Alipay, Wechat Pay, GrabPay, and other wallets.

When a business uses Xero for billing, the platform becomes its de facto single source of truth. By syncing payment data directly with Xero, Finverse automates reconciliation, minimizes admin, and reduces errors, all while providing real-time visibility into cash flow.

Additionally, the company supports all major banks across Singapore and Hong Kong, allowing businesses to activate payment features in Xero in under five minutes. With transaction fees as low as 0.5%, which is 85% lower than traditional card payments.

Take The Hive, for example. As part of The Flexi Group and Asia Pacific’s largest flexible workspace provider, The Hive serves thousands of members across 45 locations in nine cities. Looking to simplify collections and improve its member experience, The Hive partnered with Finverse to streamline payments, automating eDDA, FPS QR, and card payments, creating a single source of truth for financial tracking and eliminating the need for manual reconciliation.

"Finverse’s integration allowed us to streamline collections across multiple payment methods like Direct Debit, FPS QR, and card payments. The payment solution fit smoothly into our existing workflows, enhancing member experience with autopay and reducing manual efforts at our team’s end.”

Ashley Mok

COO, The Flexi Group, largest coworking space in SE Asia and Australia

Introducing Finverse Payment Links

To make the payment process even smoother, Finverse introduces embedded payment links, transforming how businesses collect payments from its customers.

1. Seamless invoice integration – Every invoice automatically includes a “Pay” button, making it easy for customers to initiate payments.
2. Flexible payment options– Customers are directed to a payment flow offering QR payments, direct debit, cards, and wallets.
3. Automated reconciliation – Finverse then tracks the success of each payment, instantly marking invoices as paid, eliminating any and all manual reconciliation.
4. Stored payment methods – Businesses can also offer customers the option to save their payment details, making future transactions even more seamless.

By having payment links directly embedded into invoices, ultimately, what businesses are doing is reducing payment friction, accelerating collections, and reducing/eliminating admin overhead – allowing for more focus on scale and growth.

I had used Xero for many years, but adding Finverse as a payment method has been a huge gamechanger, powering up my workflow, especially when it comes to the admin of payment chasing and reconciliation.

Krystal Lai

Founder at Narra, B2B Marketing Agency

Finverse Forward: Use Xero for invoicing? If you’re ready to enhance your payment processes and spend less time on administrative tasks like chasing invoices, Finverse is here to help. Streamline workflows, cut costs, and focus on what truly matters: growing your business.

Schedule your free payments audit today and discover how Finverse can take your collections process to the next level.